Wednesday, 1 August 2012

Anatomy of an Internet death spiral

Today I got an email from Travelocity, begging me to return as a "valued customer," after I had unsubscribed about three months ago.

It wasn't always this way. I used to get Travelocity's email alerts for the better part of a decade. I'd set up a bunch of cities where I like to travel and tell Travelocity to alert me if the fares changed by $25 or more. More than once, I used those alerts to snag truly impressive airfares -- like coast-to-coast flights for under $200.

Source: http://www.infoworld.com/t/cringely/anatomy-of-internet-death-spiral-198822?source=rss_infoworld_blogs

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