Plenty of on-the-job stress inducers lurk for us IT pros, including big-picture items such as business initiatives or tech adoption. But like slow and steady drips of water, the little stressors add up. Even an issue as minor as a user who gives incomplete details about a tech problem can sap precious energy reserves.
Source: http://www.infoworld.com/t/it-jobs/dear-user-details-do-matter-202140?source=rss_infoworld_blogs
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